Did your 811 ticket management system retire when its developer did? Are you ready to upgrade because you’re unhappy with your current system?
Regardless, protecting your critical infrastructure network requires the latest 811 ticket management solutions and technology to prevent damage to your assets.
Electric and gas utilities, oil, telecommunications, fiber and contract locators use 811 one call ticket management software to manage dig tickets. These systems integrate with one call centers and have features and functionality that give unparalleled insight into risk to underground infrastructure.
A subpar 811 one call ticket management system makes you vulnerable to damages and higher costs. Identifying issues with your 811 ticket software can help you know when to upgrade and what to look for in a new system for managing dig tickets.
Identifying Issues with Your 811 Ticket Management Solution
With pressure to do more with less, operating with an outdated 811 one call ticket management system isn’t viable. These common issues may indicate it’s time to upgrade your 811 ticket management tool.
Knowing what to look for in an outdated system can allow your business to identify when upgrading or adding an 811 ticket management system is necessary before it is too late. However, understanding what an underperforming system looks like is only a fraction of the equation.
Features of a Robust 811 Ticket Management System
Your 811 one call center ticket management software should offer a full range of benefits for your damage prevention efforts. A comprehensive 811 ticket management system can increase efficiencies throughout your company and drastically reduce damages to your assets.
A robust system:
Leveraging a powerful 811 ticket management system takes a trusted partner. At Irth, we have the experience and knowledge to provide you with the service you need. Our 811 ticket management system is connected to every one call center in North America. We offer a range of benefits and features, including:
Reach out to us today to learn more about how Irth can help you reduce damages and effectively manage your 811 one call ticket management software for damage prevention.
Irth Solutions' market-leading SaaS platform improves resilience and reduces risk in the sustainable delivery of essential services that millions of people and businesses rely on every day. Energy, utility and telecom companies across the U.S. and Canada trust Irth Solutions for damage prevention, asset protection and risk management solutions, making Irth the top provider for 811 (one call) ticket management and utility locating software since 1995. Powered by business intelligence, analytics and geospatial data, our platform helps deliver the 360-degree situational awareness needed to proactively mitigate and manage risk of critical network infrastructure in a changing environment.