Damage Prevention

More than just 811 ticket management.

Damages to your critical network infrastructure from authorized and unauthorized third-party activity is not only dangerous to the safety of your workers and community, it’s costly. Our damage prevention and mitigation offerings are designed to minimize damages by intervening early to stop risky incidents and document damages that do occur.

Our SaaS platform is the leading provider of 811 ticket management software since 1995. While 811 ticket management is the foundation of our Damage Prevention solution and trusted by industry leaders, our suite of offerings includes software for remote monitoring, standbys, locate audits, locator training, locate performance evaluation, and more. Combined, these damage prevention and mitigation tools provide an all-encompassing and unequalled perspective of activities.

811 Ticket Management

Enhance safety, reliability, and resilience with the most comprehensive 811 ticket management solution available.

  • Seamlessly integrate into every one call center in North America so there’s never any missing data on your ticket.
  • Improve operational visibility by giving your internal teams access to data collected during damage prevention activities and automate alerts.

  • Completely configurable and designed to scale, our suite supports damage investigations, locate audits, monitoring/standby visits, field meets, and more.

digging 811
call center employees on the phone

One Call Center Notification

From uploading real-time facility data to determining where and how dig notifications are distributed, our offering using Exactix for 811 one call center notification lets the end-user manage the entire process.

  • Get extremely accurate dig site notification areas with our custom geocoder.
  • Submit photos and plans to make sure everyone has complete insight to the dig notification and status.

  • Manage user roles and allow excavators and locators to respond to 811 notifications from their mobile device.

Irth Insights for Damage Prevention

Analyze risk factors to your network infrastructure and prescribe action.

  • Customize risk factors based on your specific needs and tolerances.

  • Gain more insight into the risk associated with each excavator, facility, and dig site.

  • Strengthen your damage prevention and safety efforts with high-accuracy predictions.

call center employees on the phone
Apps for Damage Prevention

Apps for Damage Prevention

Irth’s Apps for Damage Prevention help your team document and track all activities when monitoring your critical infrastructure to prevent damages.

  • Create the monitoring visit form directly from the excavation ticket, schedule follow-up visits while in the field, and simplify monitor visit management with Irth’s monitoring app.

  • With Irth’s damage investigation app, you can collect critical damage, near misses, and event information to improve safety and the overall excavation process.

  • Manage all aspects of your audit process, from form creation to integrating it with your ticket management system with Irth.

Training & Operator Qualifications

Deliver targeted, on-demand employee training and education to drive safety, promote continuing education, and meet organizational learning objectives.

  • Irth has consistently helped our company save millions of dollars a year by vastly reducing the number of crews we need to dispatch to our 811 locates.

    VP Operations

    Fortune 500 Telecommunications


See How Irth Can Manage Risk, Prevent Damage and Protect Assets – Safely

Irth's market-leading SaaS platform improves resilience and reduces risk in the sustainable delivery of essential services that millions of people and businesses rely on every day. Energy, utility, and telecom companies across the U.S. and Canada trust Irth for damage prevention, training, asset inspections, and land management solutions. Powered by business intelligence, analytics, and geospatial data, our platform helps deliver the 360-degree situational awareness needed to proactively mitigate and manage risk of critical network infrastructure in a changing environment. Irth has been the top provider for 811 (one call) ticket management and utility locating software since 1995.

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