Damage Prevention

More than just 811 ticket management.

Damages to your critical network infrastructure from authorized and unauthorized third-party activity is not only dangerous to the safety of your workers and community, it’s costly. Our damage prevention and mitigation offerings are designed to minimize damages by intervening early to stop risky incidents and document damages that do occur.

Our SaaS platform is the leading provider of 811 ticket management software since 1995. While 811 ticket management is the foundation of our Damage Prevention solution and trusted by industry leaders, our suite of offerings includes software for remote monitoring, standbys, locate audits, locator training, locate performance evaluation, and more. Combined, these damage prevention and mitigation tools provide an all-encompassing and unequalled perspective of activities.

811 Ticket Management

Enhance safety, reliability, and resilience with the most comprehensive 811 ticket management solution available.

  • Seamlessly integrate into every one call center in North America so there’s never any missing data on your ticket.
  • Improve operational visibility by giving your internal teams access to data collected during damage prevention activities and automate alerts.

  • Completely configurable and designed to scale, our suite supports damage investigations, locate audits, monitoring/standby visits, field meets, and more.

digging 811
fiber optic cable infrastructure

Critical Infrastructure Threat Detection

Monitor activity around your critical assets with the “alarm system” of Terra Sound technology. With this partner-led offering, you can easily detect vibrations around an asset, determine risk, and alert the proper personnel.

  • Gain visibility into all activity around critical infrastructure and receive real-time alerts when disturbances happen.
  • Reduce damage due to undocumented excavations 
by up to 100%.

  • Improved security prevents unauthorized activities from occurring in the field.

One Call Center Notification

From uploading real-time facility data to determining where and how dig notifications are distributed, our offering using Exactix for 811 one call center notification lets the end-user manage the entire process.

  • Get extremely accurate dig site notification areas with our custom geocoder.
  • Submit photos and plans to make sure everyone has complete insight to the dig notification and status.

  • Manage user roles and allow excavators and locators to respond to 811 notifications from their mobile device.

call center employees on the phone

Training & Operator Qualifications

Deliver targeted, on-demand employee training and education to drive safety, promote continuing education, and meet organizational learning objectives.

  • Irth has consistently helped our company save millions of dollars a year by vastly reducing the number of crews we need to dispatch to our 811 locates.

    VP Operations

    Fortune 500 Telecommunications


See How Irth Solutions Can Manage Risk, Prevent Damage and Protect Assets – Safely

Irth Solutions' market-leading SaaS platform improves resilience and reduces risk in the sustainable delivery of essential services that millions of people and businesses rely on every day. Energy, utility and telecom companies across the U.S. and Canada trust Irth Solutions for damage prevention, asset protection and risk management solutions, making Irth the top provider for 811 (one call) ticket management and utility locating software since 1995. Powered by business intelligence, analytics and geospatial data, our platform helps deliver the 360-degree situational awareness needed to proactively mitigate and manage risk of critical network infrastructure in a changing environment.

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