Configurability
Integration with Every One Call Center
Visibility
Flexible Reporting
Complete Damage Prevention Suite
Unparalleled Insight into Risk
Scalability
Reliability
811 Ticket Management Features
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Comprehensive one call ticket management -
Automated ticket screening, routing and dispatching
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Automated positive response
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Accurate geo-location mapping and map layers viewable while online or offline
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Document and image attachments
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Mobile optimized – any device or OS
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Flexible, admin-defined apps for data capture
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Automated, customizable workflows
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Work portal for tasks, alerts and notifications
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Reporting and analytics
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Seamless integrations with internal and external systems
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Locate accuracy and training utilizing virtual reality
When it comes to damage prevention, nobody has Irth’s experience with 811 ticket management.
Our customers in the energy, municipality, gas utility, telecommunications and electric utility industries have millions of miles of pipelines, cables and critical infrastructure that need constant, vigilant protection. We understand that one misguided excavation can result in serious injury to workers or a massive outage that could be crippling to business and communities.
By using Irth’s cloud-based platform, companies can electronically receive, respond to and resolve excavation requests. Our solution is connected to every one call center in North America, so you can manage 811 tickets from wherever your critical infrastructure is. Our technology is also constantly updated to adhere to regulations across all states, provinces and territories. We’re committed to ensuring your critical assets are functioning and protected from potential damage.
Protect your critical infrastructure, improve public safety and meet time-sensitive regulations — all from one platform.
Irth's market-leading SaaS platform improves resilience and reduces risk in the sustainable delivery of essential services that millions of people and businesses rely on every day. Energy, utility, and telecom companies across the U.S. and Canada trust Irth for damage prevention, training, asset inspections, and land management solutions. Powered by business intelligence, analytics, and geospatial data, our platform helps deliver the 360-degree situational awareness needed to proactively mitigate and manage risk of critical network infrastructure in a changing environment. Irth has been the top provider for 811 (one call) ticket management and utility locating software since 1995.
