Irth Solutions and LightBox Announce Collaboration

To Enhance Location Accuracy, Increase Location Awareness and Reduce Costs of the Ticket Management Process for the Underground Utility Industry

Columbus, Ohio – Irth Solutions, a leading provider of cloud-based solutions that improve the resiliency of critical network infrastructure, including its flagship 811 ticket management system, and LightBox, a top supplier of location intelligence, due diligence and risk management solutions, today announced a new collaboration to improve locate efficiency and accuracy for utilities, telecommunications and media, as well as construction operations. LightBox’s SmartParcel data informs an additional map layer on Irth Solutions’ UtiliSphere™ SaaS platform for greater visibility, which enhances resiliency, reliability and safety of critical network infrastructure and reduces locate costs.

LightBox data supports decision-making for thousands of energy, utility, environmental consulting and engineering, commercial real estate, lending and property management firms and professionals. The company’s solutions facilitate transparency, efficiency and insight within these workflows.

“We’re thrilled to partner with Irth Solutions to bring our parcel data to the professionals in energy, electric and gas utilities, telecommunications and media industries. LightBox’s comprehensive data will help establish the foundation of location intelligence and generate efficiencies in the important work that Irth Solutions does to protect our nation’s critical network infrastructure,” said A.J. Dunklauu, GM of Location Intelligence, LightBox.

When the damage prevention workforce is screening dig tickets, they operate from a geocode provided from the one call center if an address isn’t provided. An address range doesn’t allow either the screener or the field technician to know the precise location of the dig. With parcel information and the UtiliSphere platform, the screener can determine the exact location of the dig and clear tickets if they aren’t touching their facility. If a field technician is required for verification, the technician is given the exact address of the parcel to perform the locate. Every ticket that can be cleared by using SmartParcel data before a technician is sent to perform the locate results in cost savings for the energy, gas and electric utility, and telecommunications and media companies. This new partnership gives companies a huge clearing advantage.

“This new partnership helps screeners, dispatchers and field technicians in energy, gas and electric utilities, and telecommunications and media companies be more efficient while maintaining safety in the ticket management process. By providing a parcel map layer to help identify exact dig locations, more tickets can be screened without sending technicians out to the field. When you do send technicians out, they will know exactly where to go,” said Brad Gammons, CEO of Irth Solutions.

Companies’ damage prevention workforce can use UtiliSphere’s Parcels feature to:

  • Add precise location information
  • Get accurate information on the area near their asset so they can make decisions and act based on the proximity of the asset to planned activity
  • Understand the details of the type of property and owner of the property for faster completion of the dig ticket assessment
  • Get a specific address on the map through geocoding capability to more accurately identify where the locator should perform the locate
  • Save time locating the asset and clearing tickets without needing to send out a field technician

Learn more about Irth Solutions.

Learn more about LightBox.

About Irth Solutions      

Irth Solutions, headquartered in Columbus, Ohio, is the leading provider of cloud-based asset protection solutions to improve resilience of critical asset infrastructure, including their flagship 811 ticket management solution. Clients have trusted Irth Solutions for decades to manage and reduce risk, decrease costs, increase revenue opportunities and ensure regulatory compliance. Artificial intelligence and analytics power additional insights for early detection of emerging problems. Irth Solutions has helped hundreds of customers execute the work that is most important to their success in a world where safety, resilience and reliability are paramount.       

About LightBox

LightBox is the world’s leading information and property intelligence platform for the location-based analytics industry. Through operational excellence and a passion for innovation, LightBox facilitates transparency, efficiency, insight, and prediction for real estate investment and location analytics. LightBox customers include commercial and government agencies requiring definitive real estate data and powerful workflow solutions, including brokers, developers, investors, lenders, insurers, technology providers, environmental consultants, and valuation professionals. LightBox is backed by Silver Lake and Battery Ventures.

Contact: Joshua Fuller, Director of Marketing, 

Irth's market-leading SaaS platform improves resilience and reduces risk in the sustainable delivery of essential services that millions of people and businesses rely on every day. Energy, utility, and telecom companies across the U.S. and Canada trust Irth for damage prevention, training, asset inspections, and land management solutions. Powered by business intelligence, analytics, and geospatial data, our platform helps deliver the 360-degree situational awareness needed to proactively mitigate and manage risk of critical network infrastructure in a changing environment. Irth has been the top provider for 811 (one call) ticket management and utility locating software since 1995.

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