Support

The irth Solutions® Support organization develops close relationships with our customers. We provide 24/7 support and strive to meet 100% customer satisfaction.

We are committed to delivering the software, tools and resources you need for long-term success with your implementation. Our highly trained and experienced product support engineers are available to further the ongoing success of your solution, so you fully realize the benefits and improve results.

Self-Service Portal:

Login to our self-service support portal to create and track your own trouble tickets, resolve issues, and review suggested solutions while working with our Support team.

Need a username and password? Contact irth Solutions Support at 614-784-8000 option 2 or support@irthsolutions.com.

Email and Telephone Support

irth Solutions support staff is available 24-hours-a-day. Support can be reached at (614) 784-8000, option 2 or support@irthsolutions.com.

Emergency Requests

For emergency issues call the irth Solutions support line at (614) 784-8000 (option 2). After pressing option 2, the system will prompt you to press 1 if your issue is an emergency.

Training

irth Solutions offers personalized one-on-one training to provide users at every level with a wide range of opportunities to build skills and capabilities that will maximize your investment. To learn more about training, contact sales@irthsolutions.com.

Professional Services

irth Solutions offers custom Professional Services to meet your unique business needs. To learn more about Professional Services, contact sales@irthsolutions.com.