irth Solutions SAGE 811 empowers One Call Centers to create and manage excavation requests. Efficient and easy to use, SAGE exceeds industry safety standards and manages all communications related to excavation requests. Industry-leading GIS allows excavators to execute the most accurate and safe excavation possible. Efficient communications to and from the field help ensure real-time information is available to all stakeholders at all times.
By leveraging utility companies’ map data and irth Solutions GIS – the most accurate in the industry – One Call Centers can feel confident in their ability to ensure excavation requests are safe, accurate, timely, and communicated to the necessary parties. Need additional GIS work? We can work with local mapping sources such as E911 and local counties to obtain additional layers (like parcels, street data, etc.) not available in commercial map data. The result is safer and more accurate dig locations!
Communication and access to the latest information is essential at all times during the excavation process. SAGE 811 features web ticket entry that allows homeowners and excavators to contact the One Call Center via the web. Additionally, the excavation request form pre-populates and auto fills information, saving time and allowing the One Call Center to handle more requests. Automated positive response notifies One Call Centers via email, voice, fax, or manual call during and after the excavation process.
One Call Centers strive to promote safe excavation. SAGE 811 Outreach allows One Call Centers to collect, track, analyze, and report on public awareness actives. Once collected, the information can be correlated with other data, such as damages data, and analyzed, enabling you to better focus public outreach efforts.
With over 15 years’ experience working with One Call Centers, as well as experience working with utility companies, irth Solutions can meet the needs of all One Call Centers, regardless of size. Our world-class Support team provides deep product knowledge and understands the urgent nature of the One Call industry. You can feel confident that our staff of highly trained and courteous technicians will handle each call with great care.
Streamline excavation request creation and management with SAGE irth1Call. Efficient and easy to use, irth1Call exceeds industry safety standards and manages all communications related to excavation requests. Efficient communications to and from the field help ensure real-time information is available to all stakeholders at all times.
SAGE 811 Outreach empowers One Call Centers to centrally track and record all activities related to public awareness, training and other communications so that they can easily measure the impact of activities.
When One Call Centers have access to additional data points, it becomes easier for administrators to create tickets with accurate locations, increasing efficiency and ensuring safer digs. SAGE 811 GIS Plus enhances any One Call Center’s current mapping by working with E911 and local counties to deliver additional layers (parcel map data, missing street data, flyovers, etc.) not available in commercial map data.