Safe, accurate, and efficient One Call software
One Call Centers are driven to ensure public safety and damage prevention related to underground product delivery systems by providing the most accurate information about a dig site and communicating that information quickly and efficiently to everyone involved.
SAGE irth1Call empowers One Call Centers to create and manage excavation requests. Efficient and easy to use, irth1Call exceeds industry safety standards and manages all communications related to excavation requests. Efficient communications to and from the field help ensure real-time information is available to all stakeholders at all times.
By leveraging utility companies’ map data and irth Solutions GIS – the most accurate in the industry – you can feel confident that excavation requests are safe, accurate, timely, and communicated to the necessary parties.
irth1Call features web ticket entry that allows homeowners and excavators to contact One Call Centers via the web. Additionally, the excavation request form pre-populates and auto fills information, saving time and allowing you to handle more requests.
irth1Call shows utility companies areas that have changed as a result of shifts in roads, new subdivisions, and everything else that affects the location of facilities, and gives them the option to change or accept the update, providing complete control over map data.
Data is growing at an exponential rate and in turn creates silos of data that can be challenging to access and correlate. irth1Call allows One Call Centers to easily integrate with internal and external systems, such as phone and other data repositories.
SAGE Quality Assurance allows One Call Centers to define and select components to measure quality as it pertains to safety and creating excavation request tickets.