The IRTH Solutions family of products and services provides the most complete selection of products for the entire dig request process. Anchored by the IRTHNet One Call system, dig request notifications created by an IRTH system are the most precise and accurate tickets in the one call industry. By providing technology that empowers the end user, the IRTHNet One Call product creates more tickets from web users and work at home operators than any other solution. By making the system more accessible and creating extremely accurate dig requests, the IRTHNet One Call solution keeps the cost down for the member utility, while keeping the entire process efficient for the Call Center. To find out more about the IRTHNet One Call Solution, please click here.
Established as the most powerful system for managing dig request notifications, the original IRTH Ticket Management system changed the way utility members interacted with the One Call Centers. As technology allowed advancements that could not have been imagined even a few years earlier, IRTH Solutions created the IRTHNet On Demand and On Site solutions. By harnessing the power of the Internet, then making the system accessible to every utility and municipality, IRTHNet changed the way companies approached the entire damage prevention process. Now users could work wirelessly and have access to their data anywhere. Instead of loading mountains of data on underpowered laptops, users can employ netbooks to the field for affordable ticket management. To find out more about the IRTHNet On Demand or On Site solutions, please click here.
Introduced as a replacement for a legacy based mapping solution in the IRTH products, IRTHNet GIS has changed the way in which the damage prevention industry interacts with critical GIS information. While traditional solutions offered access to utility data, most of the information was contained within a complicated IT GIS infrastructure that make access difficult. The IRTHNet GIS application looked to break down the barriers that prevented the end user from gaining the benefit of access to all the critical data. Based on the OPEN GIS Standard, IRTHNet GIS allows the end user to select the exact data which should be used for screening dig request notices, distributing the job to the correct region, and proving the field user with up to date and accurate utility information. To learn more about the IRTH GIS system, please click here.
While the IRTH Solution's family of products has changed the way companies interact with their damage prevention notifications, the IRTHNet Data Warehouse changes the way users interact with the critical data from those processes. While customized reports were common within the IRTHNet product line, the IRTHNet Data Warehouse introduces the first system to allow the end user to create and manage those reports by themselves. The Data Warehouse allows very simple to complex reporting to be accomplished with just a few clicks of the mouse. In addition, these reports can be shared by multiple users and even other companies. To find out more about the IRTHNet Data Warehouse, please click here.