The IRTH One Call System has revolutionized the way one call centers notify the membership. From the smallest call centers to the largest, the advantages of the IRTH One Call System can be shared by each and every member.
As members adapt more advanced GIS systems in their daily processes, the IRTH One Call System has been designed to take advantage of these advancements. By offering true polygonal support, the member can accurately define their registrations using the most accurate mapping available in the industry today.
The IRTH One Call System allows the flexibility for each center to define the exact dig site location using multiple tools. By offering such powerful tools, the call center can provide dig locations using address, street, intersection, place, between, latitude/longitude and more. If the call center is looking to improve accuracy, the system can adapt outside data sources for the mapping including digital photos of satellite images, hand drawn maps, and other mapping data sources.
The IRTH One Call System offers a wide range of communication methods for notifying the membership. The IRTH One Call System pioneered the delivery of One Call tickets using the internet by creating the first and only standard for XML web service communication. In addition, the system offers the typical delivery methods for out bound tickets such as E-mail, fax and teletype printer. Finally, the system offers both inbound and outbound positive response. As more and more states adopt the best practices for Positive Response, the IRTH System continues to pioneer the technology to meets these needs.
Only the IRTH One Call System provides multiple interfaces for interacting with web based users. The IRTH One Call Systems handle more tickets via the internet than any other solution on earth today. With call centers volume increasing daily, the IRTH One Call System has been designed to engage the internet ticket creator and make their daily job simple and efficient. The IRTH One Call System provides both novice and power users tools for creating tickets using the Internet. From simple wizard based ticket creation to true interactive client side applications, the IRTH One Call System will reduce the amount of phone calls a call center receives.
To find out why more one call centers have switched to the IRTH One Call System in the last 10 years than any other solution, please contact us here to schedule a live demo.