IRTHNet is by design the most fully functional, flexible ticket management software in the industry. IRTHNet is able to provide a wide range of functionality and deliver it quickly and securely to your team.
IRTH Solutions has always believed that our clients know best how to run their operation. This is why the flexibility of IRTHNet is so important. Rather than forcing you to adapt to a system, IRTHNet can be easily configured to match your processes. Each client is unique. We recognize that companies may have in-house or outsourced locators. Either way IRTHNet will provide maximum control over your important data. Whether auditing, researching a damage or controlling your workforce, IRTHNet allows you manage your data from anywhere at anytime.
Built into IRTHNet is the ability to create your own tickets and track other activities important to your business. This capability is unique to IRTHNet and provides a powerful, simple means of logging, storing and retrieving critical data.
IRTHNet contains the most advanced positive response capabilities in the industry. Once configured, IRTHNet will make contact with excavators or one call centers to indicate what was done by your company with each and every ticket. Only a phone number provided for the excavator? No problem. Our advanced IVR system will place the call, deliver your message and track the receipt by the excavator.
IRTHNet is also designed to let you know when a ticket is received indicating work taking place around your sensitive facilities so the proper people can be immediately notified by pager or cell phone. This feature also applies to identified contractors that you may feel need special communication by your staff.
At the core of the system is your map data. IRTHNet incorporates your facility information to help you more easily determine conflicts and even allows for auto-processing of those tickets that meet the rules you assign in administration.
Our keyword feature provides additional powerful rule creation. With well over 1200 keywords in use by our clients, the possibilities are endless to create your own custom filters to match your needs.
Powerful. Flexible. Intuitive. IRTHNet covers the bases to provide reduced overhead costs with the peace of mind that comes from knowing your facilities are protected with the best software the industry has to offer.
Contact us here to receive more details on how IRTH Solutions can become your secure partner.