IRTHNet is designed to be able to adapt to your business process: not the other way around. Several advanced features are built in to reduce workload and over-notifications, improve your response times to excavators and one call, allow off-line ticket processing and increase your team’s awareness when critical facilities are involved in excavation.
Included with all IRTHNet software is the ability to notify multiple internal company contacts when certain defined conditions are met. The conditions can include specific days and time of day, a geographic designation, member code, keywords and even the name of an excavator. In fact IRTHNet can do more than just notify. It can respond to excavators and one call centers and close or distribute tickets to locators automatically.
The system can also create recommendations based on the defined criteria. These recommendations can then be approved by your team before action is taken.
Do you receive multiple tickets for the same job because you operate more than one type of facility? IRTHNet can split up a single ticket received into each different type, saving considerable costs in one call tickets. This single step alone often provides a return on investment in days or weeks.
There are a wide range of options available to you. Let IRTH Solutions listen to your unique operational issues and provide a demonstration of features targeted to your needs.
Contact us here to schedule a demonstration with our sales team.